Frequently Asked Questions

About Searchstream

Searchstream is a comprehensive patent search solution provider. Providing world-class patent search solutions, with the quickest project proposal on the market.

Frequently Asked Questions

About Searchstream

Data Confidentiality

Project Timeline

Communication

Billing

Patent Database Evaluation

Looking for analytics, monitoring or help in any other IP or R&D services?

Frequently Asked Questions

About Searchstream

What is Searchstream?

Why should I use Searchstream?

How Searchstream Works?

What services are offered through Searchstream?

What plans are offered through Searchstream?

What is the formatting of the report?

Which databases will be used while executing the project?

What is the turnaround time for the project?

Data Confidentiality

Is my information confidential and secure (is the confidentiality agreement binding)?

Project Timeline

How long does it take for my project to get started?

When should I expect my project to be finished?

How do I know my order is confirmed?

How do I cancel my order?

Is there a timeframe after an order is placed that is no longer refundable?

Is there a way I can check on the status of my order after it is placed?

Communication

I can’t find the service I need listed do you offer that?

Can I build a custom order?

How do I communicate with you after my order is completed?

Billing

When will I receive my invoice?

Will I have to pay in advance?

Patent Database Evaluation

Which patent databases are covered in the Patent Database Evaluation?

How do you select which databases to assess?

Can I add additional databases to the assessment?

Which information do I need to provide about the database I'm currently using?

What challenges or missing features should I report about my current database?

Should I prioritize any specific requirements or use cases during the database assessment?

How do I book a consultation session?

Looking for analytics, monitoring or help in any other IP or R&D services?